If something about the site itself bothers you, such as how a request was handled, a page you found misleading or a privacy question, send a note through the contact page. Say what happened, roughly when, and the email address you used on the form, so the right request can be found. Each complaint is read and looked into.

The site does no roof work and signs no contracts, so it can't settle disputes about a roofer's price, workmanship or conduct. If you have a problem with a roofer, raise it with that company first, in writing, and keep copies of the contract, receipts and photos. If that doesn't resolve it, complaints about home improvement contractors go to the Pennsylvania Attorney General's Bureau of Consumer Protection.

Questions about an insurance policy, an adjuster or the way a claim was handled belong with the Pennsylvania Insurance Department. This policy is governed by the laws of the Commonwealth of Pennsylvania.